My Ebike Delivery Went Missing. When I Tried to Recover It, I Ended Up in Chatbot Hell

My Ebike Delivery Went Missing. We live in an especially hilly area of Atlanta, which is an especially hilly city, and we'd both just gotten bonuses at work, making the nearly $2,000 per bike feel, for a moment, digestible. We placed our orders online, and days later, my fiancée's beautiful, feature-rich bike arrived at our door. Mine, bought separately from a different retailer, was delayed, then delayed again, and again. Finally, one Wednesday evening, I got a text from FedEx confirming that my bike had been delivered to our address and signed for.