Announcing The Forrester Wave : Artificial Intelligence For IT Operations (AIOps), Q4 2022

The artificial intelligence for IT operations (AIOps) platform market is moving faster than can really be imagined, both in terms of vendors as well as the capabilities that make up AIOps solutions. This was driven by a continued increase of unmanageable data volumes and continued desire for business insights. To address these changes since the last Forrester Wave on AIOps two years ago, Forrester published the AIOps Reference Architecture, which defines the 18 functions required to deliver AIOps solutions. Additionally, we published guidance on the different perspectives of how to approach AIOps to address a growing organizational need to help put AIOps into practice. The Forrester Wave: Artificial Intelligence For IT Operations, Q4 2022 is focused on technology-centric AIOps solutions, which was a key element of the entry criteria in addition to single-code base and/or UI, stand-alone product, and domain-agnostic interoperability. Operationally aligned and process-centric AIOps vendors were not included in this research but will be highlighted in future Forrester research efforts.