Twitter Still Can't Keep Up With Its Flood of Junk Accounts, Study Finds

Since the world learned of state-sponsored campaigns to spread disinformation on social media and sway the 2016 election, Twitter has scrambled to rein in the bots and trolls polluting its platform. But when it comes to the larger problem of automated accounts on Twitter designed to spread spam and scams, inflate follower counts, and game trending topics, one study argues that the company still isn't keeping up with the deluge of garbage and abuse. In fact, the paper's two researchers write that with a machine learning approach they developed themselves, they could identify abusive accounts in far greater volumes and faster than Twitter does--often flagging the accounts months before Twitter spotted and banned them. In an 16-month study of 1.5 billion tweets, Zubair Shafiq, a computer science professor at the University of Iowa, and his graduate student Shehroze Farooqi, identified more than 167,000 apps using Twitter's API to automate bot accounts that spread tens of millions of tweets pushing spam, links to malware, and astroturfing campaigns. They write that more than 60 percent of the time, Twitter waited for those apps to send more than 100 tweets before identifying them as abusive; the researchers' own detection method had flagged the vast majority of the malicious apps after just a handful of tweets.