IBM Garage fuels Mueller Inc's AI journey with design thinking

In today's environment, seasoned companies who continue to weather the tests of time suddenly demand greater attention. How do they retain their grit and withstand adversity, whether from the COVID-19 pandemic or digital disruption? How much do values play out in their approach to customers, their ability to embrace new technology, or adopt a new method? U.S. Southwest steel building and metal roof manufacturer Mueller Inc. has long impressed both technology and industry observers for its unobstructed perspective and ability to succeed. At its essence, it's a small-town company that – despite having spread its wings through several U.S. states – remains defiantly headquartered in Ballinger, the West Texas town where it was founded in 1931.