Our 5 Most Popular Blog Posts in 2018

December 27, 2018 By Kofax Now that 2018 is in our rearview mirror, we think it's the perfect time to not only look ahead to the top 10 smart process automation trends coming up in 2019, but also take a moment to reflect on the topics and trends that resonated with our audience this past year. After analyzing stats from the Kofax blog in 2018, three primary topics emerged in the 5 most popular posts of the year: Robotic process automation (RPA), financial process automation and cognitive document automation. This isn't surprising when you consider that many organizations are embracing the emergence of digital workers and artificial intelligence (AI) to automate their processes and acquire, process, analyze and deliver insightful data across the enterprise. Intelligent Automation is gaining momentum for businesses seeking to build and manage a digital workforce, wherein human employees are freed from time-consuming manual tasks and empowered to focus on higher-value work. Top 5 Blog Posts of 2018 Here are the blog posts that resonated strongly with our readers during 2018: 8 Ways to Improve Customer Experience with Automation Technology Like peanut butter and jelly, RPA and cognitive capture are great alone, but exponentially better together.