Will AI replace humans in the insurance industry?

All across the western world, Google Homes and Amazon Echoes of all shapes and sizes were welcomed into consumer homes with open arms. For personal use, these assistants can tell you the time, keep your appointments, and search the web when you have your hands full – and their capabilities growing by the day with each new input and request. Many are starting to ask what they won't be able to do in the future. In the business world, the story is similar, if not quite as visible yet. More and more companies, especially within the finance sector, are exploring what AI can do for their business, to either plaudits or scepticism from employees and the general public.