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The introduction of AI in the workplace offers huge potential to boost productivity, efficiency, and accuracy for businesses of all sizes. And while the technology remains in its nascent stages of development, forward-thinking businesses are starting to see the potential it holds for growing their organization and boosting the productivity of their employees. However, machine learning, a practical application of artificial intelligence, is transforming businesses, improving the workdays of their employees, providing a better customer experience and ultimately helping to boost the bottom line. Machine learning is a form of AI in the workplace Machine learning and AI can easily be confused, with the terms being commonly used interchangeably. Machine learning, though, has to do with an application performing a specific task by making predictions or decisions based on the data it has at its disposal, based on learned behavioral patterns.