Tech Is Becoming Emotionally Intelligent, and It's Big Business

Many people get frustrated with technology when it malfunctions or is counterintuitive. The last thing people might expect is for that same technology to pick up on their emotions and engage with them differently as a result. All of that is now changing. Computers are increasingly able to figure out what we're feeling--and it's big business. A recent report predicts that the global affective computing market will grow from $12.2 billion in 2016 to $53.98 billion by 2021.