CIOs Contend With Pushback on AI Rollouts - WSJ

In a downturn, "it's very easy to cut things that are new, that others do not understand, that are yet to prove value," said Katia Walsh, chief strategy and artificial intelligence officer at Levi Strauss & Co. Five years ago, some companies made huge investments in AI without having enough high-quality foundational data to train and run the algorithms. That left executives underwhelmed by the results and disillusioned, according to Todd Lohr, KPMG LLP's U.S. technology consulting leader. Costly early projects failed to pay off, especially in sectors like healthcare, where the difficulties of coalescing and structuring data are complex, Mr. Lohr said. Additionally, many companies approached AI without a sense of what it could realistically do, said Andrew Ng, founder and chief of startup Landing AI and a former chief scientist of Baidu Inc.