The Conversational AI Landscape & HumanFirst AI

There is an approach now of building a chatbot ecosystem using various technologies and components. This principle is evident in the open architecture of Cognigy where each component of their framework can be used and implemented independently. The initial maturing of the Conversational AI landscape has also lead to the proliferation of various tools. HumanFirst AI cover both pre and post conversation scenarios. Again, traditionally in chatbot development and maintenance, the focus was always on what happens in conversation.