'Slack AI' will summarize your work chat starting this winter

After introducing the generative AI capabilities it was developing for Slack at World Tour NYC earlier this year, Salesforce has revealed as part of its Dreamforce announcements that it's now gearing up to pilot the new features this winter. Slack AI, as the capabilities are collectively called, is built natively into the platform to make it easy to access. One of its abilities is to instantly generate channel highlights that can immediately tell users the most important part of conversations, which they can then use for reports or to simply read what they might have missed. Slack AI can also generate summaries for threads in just one click for people who just want to get the gist of specific conversations and not the channel a whole. As shown in the image above, AI-generated summaries don't just come with highlights, but also lists of what next steps users can take based on concerns, comments and suggestions posted by people in the conversation.