How artificial intelligence and bots are shaping the API economy

What's shiny and new one day can quickly become a relic of the past when the next innovation or iteration comes along. Unfortunately, enterprises don't have the luxury of simply plugging and unplugging technology into their digital ecosystem the way we as consumers unplugged our Sony Walkmans in favor of iPods and iPhones. This is especially true as we look to artificial intelligence (AI). AI has the potential to produce game-changing business outcomes based on data stored in legacy systems--if enterprises can figure out how to make it work. When AI works in an enterprise, it goes beyond generating insights that sit in isolation to actually automating actions based on those insights.