How CIOs can tackle AI with ITSM tools

"The end goal of good AI infrastructure is similar to traditional IT," said Ken Zamkow, general manager for North America at Run:AI, an AI virtualization tools provider. This includes enabling users in the organization, such as data scientists and engineers, to work faster and more efficiently while keeping costs in check and maintaining control, visibility and security. However, the underlying technologies are different because AI is based on long and repetitive experiments rather than pure coding; the data sets involved are significantly larger; and the compute needs are much greater and involve much more expensive hardware. "Getting all of this right is the key and the main challenge," Zamkow said. Part of the problem lies in navigating the huge variety of workflows, tools, frameworks and platforms that are available for AI training and deployment.