Keeping privacy in mind, Apple resumes human reviews of Siri audio with iPhone update

NEW YORK – Apple is resuming the use of humans to review Siri commands and dictation with the latest iPhone software update. In August, Apple suspended the practice and apologized for the way it used people, rather than just machines, to review the audio. While common in the tech industry, the practice undermined Apple's attempts to position itself as a trusted steward of privacy. CEO Tim Cook repeatedly has declared the company's belief that "privacy is a fundamental human right," a phrase that cropped up again in Apple's apology. Now, Apple is giving consumers notice when installing the update, iOS 13.2.