Dunkin', Stadiums Try Checkout-Free Shopping as Social Distancing Remains a Priority

Now similar experiments are spreading as companies double down on plans to reduce social contact in stores. A survey published by McKinsey & Co. in July found that most consumers in the U.S. and China who changed their shopping habits during the pandemic expect the change to stick after the crisis. Get weekly insights into the ways companies optimize data, technology and design to drive success with their customers and employees. Giant Eagle Inc. recently hired cashier-free technology company Grabango Co. to introduce checkout-free shopping at a GetGo convenience store in Pittsburgh. And Mastercard is introducing its Shop Anywhere system, built on Accel Robotics Corp.'s computer vision technology, in the final quarter of this year.