Will automated decision-making turn banking upside down? - Banking blog

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Only a few years ago, human beings were needed to understand text and recognise images. It is now becoming increasingly possible to automate these functions using cognitive technologies, such as machine learning. In fact, one of the first practical deployments of machine learning, the automated processing of handwritten cheques, began in banking in the early 1990s. We have come a long way since then. The past few years have seen significant disruption in the area of automated decision-making, mostly led by young, innovative tech companies.

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