AI for Policy Implementation

Crystal Cody is the Public Safety Technology Director for the City of Charlotte responsible for all technology related to Police, Fire, and the regional Radio Network. She has been in this role for six months and previously held the role of Computer Technology Solutions Manager for the Charlotte-Mecklenburg Police Department. In her twenty-year career with the City of Charlotte, she has been responsible for the selection, design, implementation, and management of all software applications used by the Police Department, and more recently, Public Safety. Her most notable accomplishments during this time are the implementation of CMPD's custom Records Management System, Computer Aided Dispatch system, the CRISS NC-LInX regional information sharing system, Predictive Analytics Business Intelligence Dashboards, and the Earl Intervention System along with a myriad of technology projects supporting the daily operations for Public Safety in Charlotte. Crystal worked closely with the staff at University of Chicago's Institute for Data Science and Public Policy in the development of the machine learning model used to identify officers at risk of adverse interactions with citizens and the CMPD has implemented use of the model through the development of an automated workflow for alerts and assessment dashboard.