Comcast Using AI, Machine Learning and Automation to Meet COVID-19 Internet Demands

Investments in AI, machine learning and network capacity have helped Comcast meet unprecedented internet demands during the COVID-19 pandemic. In a recent interview, the company explained that its suite of AI and machine learning tools provides visibility of its entire network, enabling Comcast to quickly add capacity and troubleshoot issues before performance is impacted. Comcast recently told VentureBeat that its network traffic rose 32 percent in March at the onset of the coronavirus pandemic. It also experienced a 36-percent increase in mobile data use over Wi-Fi on Xfinity mobile during that time. The company's network is accessible to more than 59 million homes in the U.S. through 800,000 miles of cable.