10 AI Trends Marketers Should Watch for In 2020 [+ Bonus Infographic]

Artificial intelligence is helping us explore the universe, diagnose diseases, and program autonomous cars, among thousands of other use cases across dozens of industries, including, especially, marketing. Even amidst its tangible applications, AI is still in its infancy – through marketers believe that it's a significant game-changer… and many are doing something about it. A new decade is upon us – as the AI hype begins to dissipate and the proverbial clouds start to clear, which trends do retail marketers need to watch for in 2020? Whether you're looking to get started with AI, expand your results from it, or fine-tune existing use cases, we scoured the net, talked to experts, and did our own research to give you the top AI trends to keep in mind over the next year. Our 2017 research showed that 26% of marketers planned to implement RTM more than 12 months ahead – so, around now.