Paid Program: More Intelligent Retail

"Artificial intelligence is going to change everything, everything, 180 degrees…There is no way to beat the machines, so you'd better bone up on what makes them tick." I don't own a basketball team, but having served the consumer markets for some 30 years I'd say that Cuban is dead on. The principal challenge facing retailers is how to use the technology now available to move beyond merely surviving to actually thriving. One glance at the news is enough to recognize the urgency. Most retailers are stuck and, at best, making relatively incremental process changes to their existing business models. It won't do, at least not if you're aiming for a championship.