Knowledge Really is Power: Search and the Intelligent Workplace

The old saying, "It's not what you know, it's who you know that matters" is in desperate need of a 21st-century makeover. In today's digital workplace, a more appropriate adage might be, "What you know depends on who you know." Pioneering businesses have recognized this and replaced outdated hierarchical management structures with dynamic cross-functional teams. That, in turn, has fueled unprecedented innovation. Yet even as advances in collaboration and technology allow people to collaborate in ways unimaginable a generation ago, the pace of change and volume of data has made finding experts and their invaluable knowledge more challenging. That's forcing many leaders to think outside the (search) box.