How can AI in hotels remodel the hospitality business?

Our previous article on " Artificial Intelligence in Hotels " spoke about how AI can impact the operational processes and dynamics within the hospitality industry. This final article in the 3 part series will focus on using the inherent capability of AI along with predictive analytics and natural language processing to synchronize and optimize the entire information management system to deliver exceptional customer service. Intelligent hotel system is where all the data channels are linked together just like human arteries and veins, forming a superlative, productive and high-performance structure that resembles the future vision of automated hotel system. IoT-enabled connections of motion sensors, room control, and smart voice control are poised to change the way hotels function. Integration of IoT into intelligence-driven hotel operations will not only personalize hotel guest experience but also impact the business model of the hotel industry in the near future.