How AI Will Augment Human Creativity

We're empowered to engage in creative thought. Because we have much more insight, a lot of guesswork is eliminated. Instead of merely telling customers what they should do, a sales rep is able to explain why it's in the customer's best interest to do it. We're given more insight to creatively explore which sales script will resonate most strongly with each customer and which marketing messaging will drive the greatest levels of engagement. Perhaps most important, we're able to deeply personalize sales and marketing content, an endeavor that only 31% of marketing professionals believe they're effective at (despite 74% believing it has a strong impact on advancing customer relationships).