How to augment your human workers with AI

In 2018, global technology spending will surpass $3 trillion for the first time--but that investment has failed to drive employee productivity and engagement at most enterprises, according to a Tuesday report from Forrester vice president and principal analyst J.P. Gownder. As a result, employers are increasingly looking to augment human workers with technologies including artificial intelligence (AI), wearables, and more. But getting humans to work side-by-side with robots remains a challenge. As many fear, automation will replace many human workers. However, it will also create new jobs, and, most importantly, transform existing jobs, Gownder wrote in the report.