Enfield Council to feature AI assistant to answer customer queries

A robotic employee will be deployed instead of human council workers to answer customer queries. IPsoft said Amelia, its technology platform, will be deployed to work for Enfield Council in North London. Capable of analyzing natural language, she understands context, applies logic, learns, resolves problems and even senses emotions. IPsoft said Amelia will be deployed to work for Enfield Council in North London. Capable of analyzing natural language, she understands context and even senses emotions.