AI: The New Order of Business - InformationWeek

As we begin to slowly emerge from behind the shadow of COVID-19, the virus has brought new meaning to words like adaptability, mitigation and recovery for business. Although we've had no choice but to scramble to operate in a new world of distributed labor forces, we have at our disposal dynamic technologies and innovations that have helped us through -- not the least of which is artificial intelligence. With automation as a foundation, we are seeing a growing number of organizations bringing AI to bear on areas of the business that are individually distinct but transcend industries. Each of these operations is vital to the health and success of the company and even more so in times of disruption. Perhaps one of the more overlooked operations has been the IT infrastructure.