Public Service Process Reimagined Accenture

Rather than automating existing processes to make them faster and cheaper, true process reimagination forges new alliances between people and machines, enabling them to achieve more together. That's particularly salient for organisations in the public sector needing to reduce the risks they face. These new relationships are what Accenture calls the'missing middle'. Where machines help humans, there are three key dimensions. The first is where machines amplify or augment humans with new insights.