Just 11% of companies using AI reap significant financial returns, study finds

Despite widespread use of artificial intelligence, only 11% of companies say they see a significant financial return on their investment, according a new study by Boston Consulting Group in partnership with MIT Sloan Management Review. The low yield was revealed in a global survey of more than 3,000 managers with 57% saying they have piloted or deployed AI, a significant increase over three years ago. The authors of the study reported that companies can get the basics of AI right with the right data, technology, talent and strategy, but still see low ROI. "Only when organizations add the ability to learn with AI do significant benefits become likely," the authors said. The elements of learning with AI require companies to have a combination of machines learning autonomously, humans teaching machines and machines teaching humans.