The ultimate 2020 AI predictions list

The year 2020 is almost upon us, and in the B2B technology press, this means one thing: predictions. Hundreds of predictions from dozens of vendors, containing all sorts of wishful thinking about where their particular industry is heading next. Now, as AI graduates from a research subject into a technology with business applications and machine learning gets embedded into all sorts of products and services, artificial intelligence is becoming the new favorite of this annual prediction extravaganza. But why not consume all of these predictions in bulk? Why not binge-read everything that the hardware and software vendors, service providers and consultancies expect to happen in the year ahead, all at once? Here we have collected a total of 37 predictions about the state of AI and machine learning in 2020, and we've even arranged them in alphabetical order by vendor, from ABBYY to WWT. "Think back to the beginning of this century when everything was touted at Internet-enabled – as we begin this next decade, access to AI enabling technologies will be everywhere and consumers will experience AI without knowing it's being used. For those who are the owners of processes and customer experience, their access to using AI will become more readily available." "RPA will become more integrated into'smart platforms' that form the foundation for next generation intelligent automation platforms for handling more complex tasks or activities. BPM is still central to orchestration but these new intelligent automation platforms keep it simple by defining robotic routines that can handle narrow tasks or activities."