Artificial Intelligence and its Customer Value

Machines have been there for a long time and have been helping us with everything, from commonplace things like cleaning the house to detecting threats. Artificial intelligence is the technology that allows machines to perform tasks that normally require human intelligence. According to Gartner, Artificial Intelligence to be the most disruptive technology of our era, particularly machine learning (ML) and Deep Learning (DL), which are subsets of AI. Machine Learning (ML)--the machine's ability to keep improving its performance without humans having to explain exactly how to accomplish all the tasks it's given. Within just the past few years machine learning has become far more effective and widely available. Deep Learning (DL)--the machine's ability to sift through massive amounts of data to find patterns and get smarter over time. It involves the construction of artificial neural networks, using software and complex algorithms to recreate the capacity of the human brain to learn. The science of deep learning, a sub-discipline of ML, is only a recent development in the grand scheme of things, but during its short existence, it has been producing some impressive technological achievements. Using machine learning and deep learning techniques, we can now build systems that learn how to perform tasks on their own as well as find patterns from millions of data.