AI And The Further Automation Of IT

Enterprises that are betting the massive amounts of data that they are collecting will deliver the insights they need to make better and faster businesses are finding that they could just as easily be overwhelmed by them. The data is coming at them fast from their core datacenters, cloud infrastructure, and the edge, and the applications that are generating it changing even faster, far outpacing the ability for humans to manage it all. Automation is not new to the IT sector, but artificial intelligence – and particularly machine learning techniques – are increasingly being leveraged by organizations to keep up with the increasing rate of change, leading to the rise of the new trend – and new buzzword – of AIOps, using AI and machine learning to automate IT operations. Most enterprises are expected to adopt these new technologies and adapt to the fast-evolving IT landscape with staffs that probably haven't grown much if at all over the past several years. "What we see is that IT is facing a tremendous challenge as far as the environment through which they are trying to build to support their applications," Matt Chotin, senior director of technology strategy at AppDynamics, tells The Next Platform.