Artificial intelligence speeds-up disruption in retail Bloomberg Professional Services

Tech disruption in retail is poised to accelerate, driven by greater infiltration of artificial intelligence (AI) across all areas of the industry. Most emerging technologies, from facial recognition to voice assistants, have AI at their core and are poised to cause the next big disturbance. Low capital required to open a digital store is threatening larger established brands, as new sales channels such as Facebook and Pinterest add to the pressure on legacy retailers from Amazon.com. Digital-native retailers remain ahead of incumbents' technology investments. Retailers that fail to innovate with cutting-edge technology will cede share.