The Promise and Potential Impact of Emotion AI on the Future of Work

Emotion AI has been described by some as the future of artificial intelligence. Also known as affective computing or artificial emotional intelligence, the field uses AI to study the non-verbal cues of humans, like body language, facial expressions, gestures and tone of voice to detect their emotional state. The somewhat controversial field has experienced an explosion of development over the past year. According to some players in the space, it has the potential to impact the future of work and influence a number of industries as development continues during the next few years. "Within the next five years, you'll see some really amazing experiences come out," Rana Gujral, CEO of Behavioral Signals, told Builtin.