What is cognitive automation: Examples and 10 best benefits - Dataconomy

The foundation of cognitive automation is software that adds intelligence to information-intensive processes. It is frequently referred to as the union of cognitive computing and robotic process automation (RPA), or AI. By utilizing AI technology, cognitive automation broadens and enhances the set of tasks normally associated with RPA, resulting in cost savings, increased customer satisfaction, and increased accuracy in intricate business processes involving unstructured data. Various combinations of artificial intelligence (AI) with process automation capabilities are referred to as cognitive automation to improve business outcomes. Cognitive automation represents a range of strategies that enhance automation's ability to gather data, make decisions, and scale automation. It also suggests how AI and automation capabilities may be packaged for best practices documentation, reuse, or inclusion in an app store for AI services. Machine learning is not cognitive automation.