Singapore bank wants you to talk to its chatbot to get your banking done

Singaporean bank DBS announced on Wednesday it's going to have chatbots that you can text to do some of your common banking transactions. Unlike with the SMS service it and many other banks have in place, the bots are intended to process natural language conversations, so you don't have to memorise SMS codes or get the syntax perfect for things to work. This means instead of texting the bank something like "BALANCE 1234", you can ask: "How much money do I have in account number 1234?" DBS said it's relying on U.S. firm Kasisto to power the chatbots. Kasisto is a spin-off of SRI International, which created Apple's iPhone voice bot, Siri. It appears the chatbots will first come to SMS and later to chat messengers like WhatsApp and WeChat. Chatbots have had varied success simulating real conversation.