Harman International Industries : Reimagining Customer Service with HARMAN IOT and IBM Watson Artificial Intelligence 4-Traders

HARMAN participated at IBM's World of Watson event in Las Vegas to announce how we are integrating the cognitive technology capabilities of IBM Watson with HARMAN's powerful enterprise IOT solutions. Drawing on our extensive enterprise IOT solutions, HARMAN is providing the'central nervous system' to the IBM Watson'brain' for more intuitive, connected experiences in healthcare, hospitality and corporate settings. The result: voice enabled cognitive rooms by HARMAN. Mohit Parasher, executive vice president and president, Professional Solutions at HARMAN, participated on stage to discuss how HARMAN and IBM successfully tested a prototype voice-activated JBL speaker solution at Thomson Jefferson University Hospital in Philadelphia that allows patients to control their environment directly and answer questions with the goal of improving patient experiences and care. Eighty percent of physicians describe themselves as overextended or at capacity.