2019 hospitality trends: Artificial Intelligence and personalized services innovation - Express Computer

Talks of Artificial Intelligence (A.I.) have taken over the business world in the past few years. We have seen implementation of innovative solutions created using A.I. across various industries. How well does A.I. influence or impact the world of hospitality, and what varieties of innovation are we bound to see in 2019? Any piece of technology built to address any of these factors will create a major impact in the hospitality industry. As hotels step up their game to deliver personalized solutions, we will see more businesses hire experts to created brand experiences, such as personalized toiletries, pillow cases, custom food menu etc.