Why speed matters in AI

An increasing number of companies are exploring the realms of artificial intelligence and a wide array of innovative use cases are coming to light. Enterprises of all sizes are considering how and when to incorporate AI into their products and services, which is not at all surprising when you consider the vast opportunities for personalized customer engagement. In fact, AI can be used to tailor every moment and conversation with a customer by learning and applying their preferences, behaviors and emotions to shape human-like interactions. Amazon Alexa, Google Home and Apple's HomeKit have all piqued consumer interest in new AI-based "smart" technology. Many industry leaders are successfully using AI in their back-end systems. For example, Netflix has just 90 seconds to grab a subscriber's attention; if they don't find engaging content in that minute and a half, subscribers lose interest.