Ushering in the third wave of AI

Today, artificial Intelligence (AI) helps you shop, provides suggestions on what music to listen to and what shows to watch, connects you with friends on social media and even drives your car. As more companies focus their efforts on AI-based solutions, 2020 is shaping up to be a turning point as we begin to witness the third wave of AI -- when AI systems not only not learn and reason as they encounter new tasks and situations, but have the ability to explain their decision making. The first wave of AI focused on enabling reasoning over narrowly defined problems, but lacked any learning capability and poorly handled uncertainty. Financial products like Turbotax and Quickbooks, for example, are able to take information from a situation where rules have previously been defined and work through it to achieve a desired outcome. However, they are unable to operate beyond the previously defined rules.