Getting Started with AI – A Sales Glossary

According to Bank of America Merrill Lynch, the artificial intelligence (AI) market is projected to grow to $153 billion by 2020. If you're in sales, this probably doesn't come as a surprise; science has been changing sales as we know it with the recent growth of predictive analytics, prescriptive insights and more. However, the evolution of AI in sales has resulted in a slew of new and sometimes confusing vocabulary words. That's why we've compiled the below glossary, which breaks down all of the AI-related sales terms you need to know to navigate this brave new world. Artificial Intelligence (AI) refers to the ability of computers to analyze information, accomplish tasks and make decisions like a person would.