Automation and IT: Humans and machine learning working together

With automation and IT working together to take over routine tasks, IT workers can devote more time to innovation. Don't forget, though, that adding automation to the mix doesn't mean that IT and automation work in silos. As KPMG told Network World, the co-existence between human employees and cognitive systems is creating a new class of digital labor that can enhance human skills and expertise, allowing employees to innovate constantly. Before diving into what this means to IT, let's examine the underlying concepts. Machine learning is a branch of artificial intelligence (AI) that uses data, algorithms, and known outcomes to build systems that learn and adapt without human input.