The Importance of Explainable AI - Insurance Thought Leadership

Explainable AI can help decision-makers in insurance understand the rationale and logic behind AI and machine learning results. "Most businesses believe that machine learning models are opaque and non-intuitive and no information is provided regarding their decision-making and predictions," -- Swathi Young, host at Women in AI. Explainable AI is evolving to give meaning to artificial intelligence and machine learning in insurance. The XAI (explainable AI) model has the key factors, which are explained in the passed and not passed cases. The features that are extracted from the insurance customer profile and the accident image are highlighted in the XAI model.