Artificial Intelligence in the Workplace - Gulfshore Business - May 2018

In fact, the ability for machines to learn from experience, recognize patterns and perform tasks in human-like ways has big implications for businesses of all kinds and sizes. According to a 2017 report from MIT Sloan Management Review and the Boston Consulting Group, almost 85 percent of the business executives interviewed think that AI will enable their companies to either get or maintain a competitive advantage. But fewer than 39 percent of companies have an AI strategy in place, and only about one in five companies has incorporated AI in some kind of way. Reema Bhatia, co-founder of Stickboy Creative, a Fort Myers software development, website design and mobile app development company, says that Southwest Florida companies who don't think about how they can use AI run the risk of falling behind. "If they don't start predicting their customers' behavior, they're not going to be able to serve their customers better than their competition, and they're in danger of becoming obsolete," she says.