Who Is Accountable When AI Fails?

As the Chief Procurement Officer of BAM. Inc., Akmal considered himself more progressive than CPOs at other companies, and he had the suite of predictive AI tools to prove it. "There's more to procurement than managing constraints and winning in the margins," he had said to the CFO when making the case for the system. "We need more visibility into our supplier tiers, and we have got to be more nimble." The CFO was somewhat less than enthusiastic at first. What was a CPO doing thinking about AI anyway? After some convincing, however, the CFO signed off on the investment and the Chief Technology Officer joined the effort to bring AI to procurement at BAM, Inc.