Could ChatGPT herald the next stage for CX AI adoption? - UK News Group

Over the last few weeks, you would have heard lots of noise about ChatGPT, the new model for conversational AI that was launched by OpenAI – the AI research and deployment company – at the end of November. What is particularly striking about ChatGPT is that it took just five days to reach one million signed-up users, and it's estimated that figure may already be over two million. In comparison, Instagram took three months to reach that number, Spotify five months, and Twitter two years. Why is it clearly capturing so much attention? And what's going on in the AI market, when just last month some commentators were questioning chatbot sector momentum – particularly with Amazon stripping costs and people out of its Alexa team?