Are Consumers Ready for Virtual Assistants to Deliver Customer Services? - Maintel

At a time when we seem to be busier than ever, productivity is the magic word. We're constantly trying to reach the holy productivity grail. Automated voice assistant technology can take us one step closer to offloading or effectively completing the'little' tasks, allowing us to refocus our efforts on the more creative, imaginative, explorative parts of life. There is clearly an appetite for the likes of Siri, Alexa, and Google Assistant but, equally, where there is demand there is often contempt.