Why AI value comes from industry-specific applications - Nick Patience

I am not Google or Facebook or Tencent or Alibaba. So what can AI do for me? The implied follow-up question is that given we know AI is driven by data and these organizations have massive data sets of various types, how can my organization possibly compete? The answer is that although those companies have great data – and with great data comes great responsibility, as some of these companies are learning, albeit slowly – they do not have deep troves of verticalized data specific to your company and your industry (unless of course, you happen to be a direct competitor of them, in which case good luck!) I've explored elsewhere the rise of AI platforms and there are quite a few cross-industry AI use cases that apply to almost any company beyond those with only a handful of employees, such as customer service in the form of chatbots or virtual assistants, content and document processing and personalization.