What the Rise of Chat Bots Means for Financial Services

They're everywhere from ordering a takeaway to medical diagnosis to finding your soulmate- and the Financial Services industry has not been left untouched. These virtual assistants can create a real-time dialogue with users that is personalised to their needs and effective in solving a given problem. Below highlights examples of how chat bots can act to shift companies from a service provider to so much more. Furthermore, with so many desirable benefits, the risks involved and how best to approach chat bots in the FS industry must be carefully considered! ClearScore have developed a credit checking service known as "Coaching" intended to help millions of people improve their credit score.