Orlando team tackles virtual bank teller development

In a 5,200-square-foot office in Orlando, Edison "Eddy" Ortiz and his team are building the next generation of artificial intelligence-based products for Royal Bank of Canada. The objective is to have customers interacting with virtual tellers that will make suggestions and decisions based upon machine-based learning. Someday, years from now, UCF student Sylvia DiPaulo may look at a photograph snapped during a NASA launch and see her legacy. With her University of Central Florida classmates, DiPaulo helped design a working space for NASA engineers in the agency's firing room, the area where launches are orchestrated... Someday, years from now, UCF student Sylvia DiPaulo may look at a photograph snapped during a NASA launch and see her legacy. With her University of Central Florida classmates, DiPaulo helped design a working space for NASA engineers in the agency's firing room, the area where launches are orchestrated... "It will allow us to provide virtual banking," said Ortiz, a 51-year-old Ecuadorian who has worked for the company 19 years.