Artificial Intelligence Makes Inroads in Human Resources Despite Concerns

It's no longer shocking that human resources departments use artificial intelligence. In fact, according to Littler's 2018 Annual Employer Survey, 49 percent said they use AI and advanced data analytics for recruiting and hiring. So, where can HR leaders expect to see significant gains in how AI will support HR-driven uses cases? There are some caveats to consider with AI-infused human resources initiatives. For starters, companies should keep a close eye on how these AI tools perform as they risk inadvertently introducing bias, according to Armen Berjikly, head of AI at Ultimate Software.